Creating Communities. Building Trust.

HANO is committed to assisting public housing and HCVP participants improve their quality of life and expand their opportunities for success. Programs such as Homeownership, Crescent City Job Match, and others are available for residents offering career training, educational development, financial fitness education, and health and wellness classes.

Client Services

The mission of the Client Services Department is to promote, establish and implement programs to empower residents to become self-sufficient and to support them through opportunities of social services, education, job training and employment. Through successful collaborations with partnering entities as well community agencies, Client Services’ goal has been to assist the residents in entering the workforce, obtaining GED & college degrees, saving towards homeownership, entrepreneurship, as well as establish prevention and awareness programs that deal with medical and mental health issues that affect their community.

Community & Supportive Services

Through successful collaborations with partnering entities and community agencies, Client Services provides basic services to residents in the areas of:

  • Job Training
  • Employment Opportunities for youth and adults
  • ACT/SAT Prep
  • After-school Tutorials
  • College Tours
  • Technical assistance for resident councils
  • Summer Camps (Boys & Girls Club/Fischer RMC/Fischer RMC/Iberville Resident Council/River Garden Resident Council/The Estates Resident Council)
  • Domestic violence and health education for youth

Client Services coordinates and monitors the Community and Supportive Services (CSS) programs for the HOPE VI sites and the non-HOPE VI sites.

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Case Management & Relocation

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Family Self-Sufficiency (FSS) Program

The Family Self-Sufficiency Program was created by HUD for low-income families and individuals of Public Housing or the Housing Choice Voucher Program. It was designed to assist residents with setting goals and developing a plan to achieve economic independence by linking locally available resources and supportive services necessary to overcome obstacles preventing self-sufficiency to FSS program participants.

The Family Self-Sufficiency Program encompasses a case management component that works to provide comprehensive services to residents who seek to:

  • Find Employment
  • Increase their Income
  • Complete their Education
  • Become better at managing their finances and build financial capability
  • Acquire Assets such as a home, savings account, small business, or vehicle

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Choice Neighborhood Initiative Scholarship Award Program

HANO is going paperless. Effective Date 10/01/2018

The Housing Authority of New Orleans announces the expanded Choice Neighborhood Initiatives Scholarship Awards Program. The Scholarship is now open to ALL HANO assisted residents (Public Housing and HCVP/Section 8 Participants). Awardees must be a current high school senior in metro New Orleans, LA with plans to attend an accredited two or four year college/university or enroll in a trade or technical school. Residents that are interested in returning to or enrolling in college for the first time, or attending a trade school or technical college are also eligible to apply. Children of HANO employees living in Public Housing or participants in the HCVP are eligible to apply and should contact the Department of Client Services directly for more information.

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Community Calendars

November 2019

Bienville Basin »

The Estates »

Fight Fraud, Waste & Abuse

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Exceptions Payment Standard

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Adding Family Members with Criminal Backgrounds

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Fischer Waitlist Opening
HANO Announces Waitlist Opening at Fischer (Tax Credit and Market Rate Units Only)

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Homeownership Brochure
Over 350 Families have become HANO Homeowners. The new HANO Homeownership Brochure is now available!
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Waitlist Opening
Learn more about how to apply for a one, two, or three bedroom apartment at the new Guste III Community!

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Scholarship Program
Do you want to recieve a scholarship? Open to all Public Housing & Section 8 residents

Apply Online »
CNA Training Program
Are you interested in a FREE Certified Nursing Assistant Training Program?

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HCVP Information Packet